Help & Contact

Last updated: Oct 23, 2026

This English version is a translation provided for your information only. The German version is legally binding and prevails in case of any discrepancy.

Do you have a question about Relate, have you found a bug, or do you need help with your subscription? Write to us; we usually reply within two business days.

Contact

Email: office@fdm-software.at

FDM Software GmbH, Adelheid-Popp-Gasse 8/2/57, 1220 Vienna, Austria

Cancel or change your subscription

You purchase Relate Pro via Apple's App Store or Google Play. Canceling, switching between monthly and annual billing, and refunds are therefore handled through your store:

iPhone: in Relate under Settings → “Manage subscription”, or in iOS Settings → your name → “Subscriptions”
Android: in Google Play → Profile → “Payments & subscriptions” → “Subscriptions”

After you cancel, Pro remains active until the end of the paid period.

Delete your account

In the app under Settings → “Delete account”. This permanently deletes your account and all data you have recorded in Relate.

This does not end an active subscription. Please also cancel it in your store.