Help & Contact

Sign in with your Google account, or on iPhone with your Apple account as well. Your Relate account is created automatically the first time you sign in.

You can bring in contacts from your phone's address book and choose who comes along. Or add new people directly in Relate. Anyone already there is skipped during import.

Tell Relate about the five people who matter most to you. It only takes a few minutes. You can start the guided setup at any time under Settings → "Your five".

German and English. The app follows your device language.

Tap the round button in the middle of the app and say or type what came up. Relate recognizes who it's about and turns it into suggestions.

Yes. Share the voice message from WhatsApp or another app and choose Relate. When sharing, Relate only accepts voice messages and audio files.

No. Only what you confirm is saved. Suggestions that don't fit can simply be discarded.

Processing runs in the background and usually takes only a moment. If it takes longer, check the following:

• Internet connection: your device has to be online for processing.
• Allowance: under Settings → "Plan & usage" you can see how much is left. If your monthly allowance is used up, new notes wait until it renews.
• AI consent: without it, Relate doesn't process anything. You'll find it under Settings → "Privacy".

First check that notifications for Relate are allowed in your device settings. In the app, choose what you'd like to receive under Settings → "Notifications". Even without notifications, you'll find everything behind the bell on the overview.

Yes, under Settings → "Notifications". The daily overview tells you about birthdays and reminders that are due.

Open the person's profile and choose "Manage". Under "Check-in rhythm", set your goal, from weekly to quarterly. When it's time again, the overview shows you.

In a person's profile, you can store a nickname, greeting and tone under "Style". Relate takes them into account in its message drafts.

Try Relate free for 14 days, no payment details needed. After that, Relate Pro costs €4.99 per month or €39.99 per year. Your data stays even without a subscription.

You buy Relate Pro through Apple's App Store or Google Play. Cancelling and switching between monthly and yearly therefore happens in your store:

• iPhone: in Relate under Settings → "Manage subscription", or in iOS Settings → your name → "Subscriptions"
• Android: in Google Play → Profile → "Payments & subscriptions" → "Subscriptions"

After cancelling, Pro stays active until the end of the paid period.

The seller is Apple or Google, so withdrawals and refunds are handled by the respective store:

• App Store: at reportaproblem.apple.com, signed in with your Apple ID
• Google Play: in your order history at play.google.com/store/account/orderhistory

Sign in with the same account as before and your data will be back. If your subscription isn't recognized right away, tap "Restore purchases" on the plans page.

With your personal link, friends try Relate for 30 days instead of 14. If someone subscribes to Pro, we give you the same time for free: one month for a monthly plan, one year for a yearly plan.

Content goes to the AI providers Anthropic and Google only with your explicit consent. They don't train models on it. The details are in the privacy policy.

Under Settings → "Privacy". Relate then no longer passes content to AI providers. Relate can't be used without consent: the app stays locked until you agree again. Your data is kept.

Under Settings → "Your data" → "Export all data". You'll get a JSON file with everything you've recorded in Relate.

In the app under Settings → "Delete account". This permanently deletes your account and all data you've recorded in Relate.

An active subscription doesn't end automatically. Please also cancel it in your store.